Refund & Return Policy - Mighty Quinn
Call us at 707-545-4975 (Santa Rosa)

Refund & Return Policy

Cancellations

Age Verification. If our system cannot verify your age, we will send you an age verification email. You will be required to provide a valid form of age verification upon request. If an age verification is not sent we will charge a 20% restocking fee for any order cancellations. If a cancellation is made after 12:00PM PST the day after the order is placed a 20% restocking fee will apply. The order may not be cancelled if the item has been shipped. Once the item has been shipped ALL SALES ARE FINAL. In order to avoid any of these issues please contact us before placing your order so we can help you with your order.

Damaged Items

If you receive a package that has visible damage DO NOT OPEN. You must take a video or multiple pictures of the un-opened box and immediately call The Mighty Quinn at 707-545-4975. If any damaged items are received, immediately take photos of the package and all contents. Keep all packaging. You must call 707-545-4975 or Email mightyquinnsales@gmail.com within 24 hours of receipt to notify us of the problem. We will ask you to email the photos with any other pertinent information. We will respond to your email with info on how to proceed. If need be we will refund the cost of shipping for you to send the Item back. If an acceptable replacement is not in stock we will refund the cost of your item. Any item that has been used or is not in original condition may not be returned. All returns must have a copy of the receipt.